COMMON QUERIES

The Info You’re After

SHIPPING

ALL OUR DELIVERY SERVICES ARE TRACKED & SIGNED!

 

UK DELIVERY - We deliver to all UK mainland address, Isle of Man, Isle of Wight, Northern Ireland and Republic of Ireland, Scottish Highlands and Islands.

Standard shipping (7-10 working days) - £5 (free on orders over £35)

INTERNATIONAL DELIVERY - We ship to over 100 countries around the world including North America, the Middle East, Asia and Australia. 

International duties and taxes are determined by the shipping address entered at checkout. If taxes and duties are included in the price of your order this will be mentioned at checkout.

Alternatively, your order may not include taxes and duties. This means your parcel may incur customs duties and taxes by your local customs office. Please consult your local customs agency for more information. If applicable, you will be required to pay such fees upon receiving your order.

Standard shipping (10 -15 working days) - £15 

WHAT IS YOUR RETURN POLICY?

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, email us at lifestylesaucey@gmail.com with the reason of return. A confirmation email will be sent to you along with a delivery address for the return. Your item must be unused and must be in the same condition that you receive it in. The item must be in the original packaging. Along with the item, you must have the receipt or a proof of purchase.

REFUNDS

Once your item has been returned, we will notify you that we have received your item. We will inspect your item and immediately notify your status of your refund after inspection. 

If the refund is approved, we will initiate the refund back to your original payment method.


Shipping costs are your responsibility for returning your own item(s). 

WHAT ARE THE PAYMENT OPTIONS?

Payment methods are Debit/Credit Cards and Paypal.

©2018 by Saucey.